OWNERSHIP OF THE WEBSITE AND IDENTIFYING DATA www.visitnavarra.info is the property of the ASOCIACION DE EMPRESARIOS DE HOSTELERIA DE NAVARRA, CIF G31096555, with registered address in Pamplona, calle Pedro I, nº 1, 1º (hereinafter THE WEBSITE).
PROTECTION OF PERSONAL DATA For the purposes of Organic Law 15/1999 of 13 December 1999 on the protection of personal data, the website informs the user of the existence of a personal data file, communicated to the Spanish Data Protection Agency, created by and for the website and under its responsibility, with the aim of administering the relationship between the website and those users who provide personal data to the website, which will not be transferred to any third party.
Required data Except for the data resulting from e-mails from users of the website who voluntarily provide them to the website, the website does not manage or have files with personal data. The data required to make accommodation bookings are supplied to the accommodation establishments, and the Association does not have files with personal data on website users, and only the establishment contacted and the booking made is aware of them. In any case, the website does not cede or make use of personal data to carry out commercial actions, and it is not transferred or transmitted to third parties, except to third parties solely for the purpose of formalising the reservation, in order to provide you with the information or services requested.
Credit card details The Association does not retain or charge amounts on credit cards. In the event that your credit card details are required, either as a payment tool or simply as a guarantee of your booking, the recipient of these details is the accommodation, never the Association. The stay is paid directly at the accommodation, no payment or commission of any kind being required by the Association. Your credit card information is sent to the accommodation via a secure server. The Association uses the most modern and secure technology available on the market, which encrypts personal and credit card data. The encryption method used is ‘Secure Socket Layer’ (SSL). Our SSL certificate has been issued by Geotrust.
Right of access, rectification, opposition and cancellation By providing us with your data, the user declares to the website that these data are truthful. The user, or whoever represents them, may exercise their rights of access, rectification, opposition and cancellation by e-mail to ncalvo@hostelerianavarra.com or by means of a written and signed request addressed to the website.
This request must contain the following information: name and surname of the user, address for notification purposes, photocopy of national identity card or passport, and the specific request.
When do we send e-mails to your e-mail address? You will receive a booking confirmation e-mail once the process has been completed. Please print this email and do not forget to present it at the reception of the accommodation. You will also receive an email when information is requested voluntarily and in advance. The Association has no personal data bases for commercial actions.
Security measures the website complies with its obligation of secrecy of personal data and its duty to protect them, and has adopted the necessary measures to prevent their alteration, loss, treatment or unauthorised access, in accordance with the provisions of the regulation on security measures for automated files containing personal data.
TERMS AND CONDITIONS OF SERVICE Before proceeding to use these internet pages you should read the following general conditions for the provision of the service. If you continue to use these pages or any of the services included in them, we understand that you accept these terms and conditions. Please also note that the website may change these terms and conditions of service at any time, therefore, when using or accessing these pages, please continue to review these terms and conditions. If, at any time, you do not wish to accept the general terms and conditions of service, you must stop using these pages.
acceptance of the general conditions for the provision of the service by the user. You declare that you have read and accept the general conditions for the provision of the service in relation to the website. You also agree to adhere to the laws of Spain that regulate the activities of the website.
Intellectual property rights The website is the owner of the intellectual property rights of the texts, photographs, etc. published on the website, or at least is authorised to use them.
In any case, any user who contributes or publishes, both texts and images in any section of the website, will be entitled to the intellectual property rights.
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In any case, any user who contributes or publishes, both texts and images in any section of the website, grants a free, non-exclusive, indefinite, worldwide, non-exhaustive licence to the owner of the website for the text, software, content, photographs, audiovisual material and graphics published on the website, allowing the modification of the same in the event that the website, exercising its moderation functions, considers it appropriate.
restrictions on use The user may not use the service for illicit purposes or purposes contradictory to those of the website. Likewise, you agree not to use, transfer, distribute or dispose of the information included in the service in a way that competes unfairly with the website. You agree to protect the intellectual property rights of the site during and even after the term of this agreement and to comply with all reasonable written requests made by the site or its suppliers regarding the content.
You agree to inform the Site, in writing and in a timely manner, if you become aware of any unauthorized use of the Service by third parties or violations of copyrights, trademarks or other rights that may be infringed by the Service.
additional use restrictions. The user may not copy, reproduce, recompile, decompile, disassemble, distribute, publish, display, perform, modify, dump, transmit or exploit parts of the service, except when derived from the service and for web purposes. The modification of the content of the service represents a violation of the legitimate rights of the website, and the user is not permitted to distribute any part of the service by any other means without the prior written authorisation of the website.
As a general principle, the website accepts and authorises the dissemination and use of its contents by third parties, requiring prior communication and authorisation as a courtesy, as well as a link to inform of the origin of such contents.
licence The user acquires no rights or licences in relation to the service or the elements in it, except the limited right to use the service in accordance with the conditions of the owner of the website.
statement of responsibility The user acknowledges that he/she uses the service at his/her own risk and accepts sole responsibility and liability for any element that he/she publishes on the website, including but not limited to content, texts, opinions, photographs or advertisements. The website does not expressly or implicitly guarantee the elements published by users.The website does not guarantee that the service is compatible with your equipment, nor does it guarantee that the service is free of errors, viruses, worms or “Trojan horses” and shall not be liable for any damage caused by these destructive elements.
You acknowledge that the site, its suppliers and agents are not liable for any damages, whether caused by the negligence of the site, its employees, contractors, agents, suppliers or otherwise arising in connection with the service, and the site shall not be liable for any loss of profit, loss in general, indirect or collateral damages. The website is not responsible for the availability, content or accuracy of the data provided by users. The website aims to provide up-to-date information through its website. For this reason, this information may vary from time to time, and it is therefore advisable to visit the website regularly before making any purchase or transmission transaction. The website requires users to be responsible and truthful in the data or services published on the website, however, the website does not guarantee the absolute reliability of such data, as they may be subject to some kind of error.
The prices and other information appearing on the website do not constitute a contractual offer, and are published for information purposes only. The website is not responsible in any way for those contents, commercial activities, products and services included that may be visualised by means of electronic links, directly or indirectly, through this website.
The presence of links on the website, unless expressly stated to the contrary, is merely for information purposes and in no case implies a suggestion, invitation or recommendation of the same. These links do not represent any type of relationship between the website and the individuals or companies that own the websites that can be accessed through these links. The website reserves the right to withdraw unilaterally and at any time the links that appear on its website.
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The website excludes all liability that may arise from the transmission of information between users. The responsibility for the statements disseminated on this website is the exclusive responsibility of those who make them. Any type of data transmission that users may make to this website or through this website or other accesses controlled by the website that infringe the property rights of third parties, and whose content is threatening, defamatory, obscene, pornographic, or the transmission of any other material that constitutes or incites conduct that may be considered a criminal offence, is prohibited. The website reserves the right to prevent or prohibit access to any Internet user who introduces on this website any content contrary to legal or immoral standards, reserving the right to exercise the legal measures it deems appropriate to prevent this type of conduct.
The owner of the website, its directors and employees, general partners, affiliates, subsidiaries, successors and assigns, as well as its agents shall not be liable, directly or indirectly, in any way, to the users of the website or any other person for: errors and omissions in the service; delays, errors or interruptions in the transmission or delivery of the service; or any loss or damage caused by the relations or transmissions derived from the use of this website.
limits on liability In no event shall the site be liable to users of the site for any direct or indirect damages, even if an authorised representative of the site has been specifically advised of the possibility of such damages, arising out of the use of or inability to use the service or any link or element in the service, such as loss of revenue, anticipated profits or loss of goodwill.
In no event shall the total liability of the site to users for all damages, losses and claims (whether in contract or tort and including, without limitation, negligence) exceed the amount paid by you, if any, for accessing these web pages. The website excludes any liability for damages of any kind that may be due to the transmission, dissemination, storage, availability, reception, obtaining or access to the services, and in particular, but not exclusively, for damages that may be due to
(a) non-compliance with the law, morality and generally accepted good customs or public order as a consequence of obtaining, using or accessing the services;
(b) infringement of intellectual and industrial property rights, industrial secrets, contractual commitments of any kind, the rights to honour, personal and family privacy and personal image, property rights and any other rights belonging to a third party as a consequence of the improper use of the services;
(c) the commission of acts of unfair competition and unlawful advertising as a consequence of the use of the services;
(d) unsuitability for any kind of purpose and disappointment of the expectations generated by the services;
(e) non-fulfilment, delay in fulfilment, defective fulfilment or termination for any reason of the obligations contracted by third parties and contracts made with third parties through or as a result of access to the services. The website is not responsible for the communications that take place between users, nor for the agreements that they reach as a result of the offers that appear on the website. The website will comply with all due diligence in the event that it becomes aware of possible scams or crimes that are being committed through its platform. In this respect, the website will actively collaborate with the Technological Investigation Brigade and other competent authorities in the prosecution of these crimes.
Browsing, access and security Accessing and browsing this website implies acceptance and knowledge of the legal warnings, conditions and terms of use contained therein. The website makes every effort to ensure that browsing is carried out in the best possible conditions and to avoid damage of any kind that may be caused during browsing. - This website has been designed to support the majority of web browsers, and is not responsible for any damages, of any kind, that may be caused to users by the use of other browsers or different versions of the browsers for which the website has been designed.
The website is not responsible for nor does it guarantee that access to this website will be uninterrupted or error-free. Neither is it responsible for or guarantees that the content or software that can be accessed through this website is free of error or causes damage. Under no circumstances shall the website be liable for any loss, damage or harm of any kind arising from access to and use of the website, including but not limited to that caused to computer systems or caused by the introduction of viruses. The website shall not be held liable for any damage that may be caused to users through inappropriate use of this website. In particular, it accepts no responsibility whatsoever for telecommunications failures, interruptions, faults or defects.
declarations and guarantees The user declares, guarantees and promises that: (a) he/she has the legal capacity to form part of a possible agreement; (b) he/she is of legal age in the event of entering into a contractual relationship; (c) he/she will not use the website for illicit purposes; and (d) he/she will use the service only in the manner in which it is established.
indemnification You agree, at your own expense, to indemnify, defend and hold harmless the site and its employees, against any claim, complaint, suit or other legal process brought against the site and its employees, to the extent that any such claim, complaint, suit or legal process is based upon or arises in connection with the service or any link from the service, including but not limited to
(i) use made by you or any other person using the service on your computer;
(ii) a breach of the rules of use by you or any other person using your computer; or
(iii) any claim that any use of the service by you or any other person infringes any third party’s intellectual property rights, or rights of personality or publicity, constitutes libel, or is defamatory, or is otherwise injurious or harmful to any third party;
(iv) any omission, addition, insertion or alteration, or any unauthorised use of the Service by you or any other person using your computer;
(v) the falsification or alteration of any representation or warranty made by you contained in this document; or
(vi) breach of any promises or agreements made by you hereunder. You agree to pay all costs, damages and expenses, including, without limitation, reasonable legal fees and costs incurred in connection with or arising out of claims, complaints or other proceedings related thereto.
Both the user and the website may terminate the relationship that unites them by unilateral termination at any time, simply by ceasing to browse the website, or, where appropriate, upon compliance with the agreements established in the contracting of the services of this website.
jurisdiction and applicable jurisdiction The owner and users of the website are subject to the laws of the Kingdom of Spain, submitting themselves to the jurisdiction of the courts of the city of Pamplona, and its hierarchical superiors for any legal actions that may arise in relation to the service or disputes related to this website.
The user accepts that the website reserves the right to change the content or technical specifications of any aspect of the service at any time at its sole discretion, and also accepts that such changes may affect their access to the service.
Validity In the event that any clause or part thereof of these conditions of use are declared null and void, this shall not affect the validity of the rest.